Proactive vs. Reactive Security: Keep Your Organization Prepared

Problems with Reactive Security Measures

Reactive measures arise from a failing somewhere in your existing electronic security system. Your company may update the access control system after an on-premises theft or may purchase new security cameras following a vandalism incident. Your company is only responding to a loss, not preventing one.

However, by doing a thorough assessment and setting up a scheduled maintenance protocol, you can fix failings in these areas before a loss occurs. This kind of proactive security system can help you minimize loss in the following ways:

Access Control

When employee IDs and credentials are not updated, access issues can get out of control. These systems must be proactively managed to ensure employees have the credentials they need–while removing access for those who no longer need it.

Critical Communications

Critical communications notify employees of specific events and communicate with the outside world in the event of a disaster. Proactively testing and updating these systems regularly will make sure you have complete communication when you need it most.

Intrusion Protection

Intrusion protection can fail both through function and notifications. Proactive security will make sure intrusion protection systems go off when needed. You won’t send alerts unnecessarily, causing an inconvenient and expensive trip from emergency services.

Video Surveillance

Camera positions and function are necessary to capture all critical parts of the property with high-resolution images. Data must be easily accessible. If a camera is not functioning, not positioned right, or not storing usable data, a proactive approach will alert you before a loss.

Establishing Proactive Security with an Assessment

When establishing proactive security measures, you need a full evaluation of your system, as well as support for any individuals who will be involved. Achieving proactive security is best performed in four steps by an experienced security integrator.

Step #1: Assess

Proactive security management requires knowing the who, what, where, when, and why of your security infrastructure.

  • Who services your system? Is it a manufacturer or do you have an existing security service contract? Who is responsible for managing and controlling security systems internally?
  • What equipment do you have and what software do you use to support it?
  • Where are your devices located and positioned? Where is data stored?
  • When was equipment last serviced and when was it last upgraded?
  • Why are you using the equipment in your inventory, and are these systems the most useful to your operation?

When 3Sixty Integrated does an assessment of your security system, we answer every one of those questions. We then create a security blueprint that business leaders implement a proactive security plan.

Step #2: Educate

A significant part of any proactive security plan requires educating stakeholders and ensuring that your staff understands their role as far as system maintenance and management. It is also important to know how to access data, run reports from the various systems, and manage credentials as staffing changes.

Step #3: Support

Proactive security isn’t possible without support. That support requires either establishing an in-house team or working with an outside vendor to provide maintenance and 24/7 assistance when issues or questions with equipment arise.

Step #4: Maintain

All systems require updates and eventual replacement. A proactive security plan will help you be better prepared to maintain your system through the years. 3Sixty works with your company to provide support from the start of the project to the end of the equipment’s useful life and beyond. This is an ideal way to create a proactive plan that covers all stages of a security system’s design, education, and ongoing management.


At 3Sixty Integrated, our technicians are engineers who focus specifically on creating proactive security solutions for clients in San Antonio and surrounding areas. With our approach to security, you’ll be able to create a fully integrated system that works when you need it. For more information, call (210) 545-1770 or fill out our contact form.